Shipping and Return Policies
|Standard Shipping||Express Shipping|
|1 to 3 bottles||$8.00||$20.00|
|4 to 5 bottles||$10.00||$25.00|
|6 to 12 bottles||$12.00||$25.00|
* Express Shipping is available on Wine Gifts and Wine Shop purchases. It is not offered for Wine Club collections and deliveries to some states. See options at checkout.
* We cannot ship to P.O. boxes. We are restricted by law from shipping into Maryland or Texas.
Whether you’re placing an order, requesting a replacement or making an inquiry, you can count on us for friendly, knowledgeable assistance. All returns must be made in-store at our King Street location. Store credit will be issued for damaged product. The statistic is approximately 1 in 12 bottles will suffer from cork taint or other undesirable wine faults, and we're committed to replacing your bad bottles. For customer service, please call 703-820-8600, or write to us at [email protected].
We want your wine to arrive in pristine condition. As such, we reserve the right to hold shipments due to extreme weather. Temperatures over 75 and less than 40 degrees may delay our expected fulfillment date. Please let us know if you have a required ship date and we'll make the appropriate recommendation.